Privacy Policy

This website, www.aristarr.com, is run by Ari Starr, a licensed real estate salesperson with Highland Property Gold Coast, Level 5, 50 Cavill Avenue, Surfers Paradise QLD 4217. In this policy, "we", "us" and "our" mean Ari Starr and Highland Property.

We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We only collect the information you choose to give us, plus some basic information about how the website is used. This can include:

• your name, phone number and email address
• the address, suburb and details of a property you own or are thinking of selling
• your plans, timing and anything else you tell us in a form, by phone, by text or by email
• the best time to call you back
• how you use this website, such as the pages you visit, the device and browser you use and the website that sent you here

We collect information when you fill in the price opinion form, the Start Here callback form or the Contact form, when you call, text, WhatsApp or email us, and when you meet us in person.

This website also uses cookies and similar tools from Google Analytics and Meta (Facebook and Instagram) to understand how people use the site and to measure and show our advertising. These tools collect information about your visit, not your name or contact details.

We use your information to:

• prepare your price opinion or property appraisal
• call, text or email you back about your enquiry
• help you sell, buy or understand the value of a property
• send you market updates and sales information you have asked for
• improve this website and our advertising
• meet our legal obligations as a real estate business in Queensland

If you do not give us the information we ask for, we may not be able to prepare a price opinion or respond to your enquiry.

If you ask for updates, we may send you property news, recent sales and market information by email or text message. Every email has an unsubscribe link, and you can reply STOP to any text. You can also ask us to stop at any time by calling 0436 326 940 or emailing astarr@highlandproperty.com.au.

We do not sell your personal information. We only share it when we need to, with:

• Highland Property, the agency Ari works with
• the companies that host this website, store form enquiries and send our emails and texts
• Google and Meta, for website analytics and advertising, as described above
• anyone you ask us to share it with, or anyone the law requires us to share it with

Some of the services we use to host this website, store enquiries and send emails, including Google and Meta, store information on servers outside Australia, for example in the United States. We choose well known providers that take reasonable steps to protect your information.

Enquiries sent through this website are stored in a secure database that only authorised staff can sign in to. We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we delete or de-identify it when we no longer need it.

You can ask to see the personal information we hold about you, or ask us to correct it, at any time. Email astarr@highlandproperty.com.au or call 0436 326 940 and we will respond within 30 days.

If you have a question about this policy or a concern about how we have handled your information, please contact Ari Starr on 0436 326 940 or at astarr@highlandproperty.com.au, or write to Level 5, 50 Cavill Avenue, Surfers Paradise QLD 4217. We will respond within 30 days.

If you are not happy with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au or on 1300 363 992.

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.